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These Conditions of Use govern your access to and use of the website and services provided by FLUENTMART LTD ("Fluentmart," "we," "us," or "our"). By using any of our services, including browsing our site or making a purchase, you agree to comply with these conditions. Please read these terms carefully before making any transactions.
By accessing or using any services provided by Fluentmart, including registering an account, submitting inquiries, or using the media library, you agree to be bound by these Conditions of Use and any other applicable terms. If any part of these terms conflicts with the terms of a specific service, the service terms will take precedence.
Your use of Fluentmart's services is also governed by our Privacy Notice, which outlines how we collect, use, and protect your personal information. Please review it to understand our practices regarding your privacy.
By using Fluentmart's services, you consent to receive electronic communications from us. These may include emails, newsletters, texts, notifications, and messages posted on our site. You can retain copies of these communications for your records.
We grant you a limited, non-transferable, non-exclusive license to use the Fluentmart services for personal, non-commercial purposes, provided you comply with these Conditions of Use. You may not copy, sell, resell, or exploit any part of the services without our express written consent. You are also prohibited from using data scraping techniques to capture content from our site, including logos, graphics, and text, without prior authorization.
To access certain features or complete a transaction, you may need to register for an account. You are responsible for maintaining the confidentiality of your account and password, and for all activities under your account. You must ensure that the information you provide is accurate and up to date.
Respecting Other Users: You agree not to engage in any conduct that could harm, disrupt, or interfere with the functioning of the marketplace or other users’ experience. This includes fraudulent activities, abuse, or spamming.
Comments and Reviews: Fluentmart may provide opportunities for users to post reviews, comments, photos, and suggestions on our site. By posting content, you affirm that it is accurate and does not violate our terms (e.g., illegal, defamatory, or offensive content). You grant Fluentmart a worldwide, irrevocable, and sublicensable right to use, modify, reproduce, and display this content in any media.
Copyright: All content available through Fluentmart, including images, graphics, logos, text, audio clips, software, and data compilations, is owned by FLUENTMART LTD or its licensors and is protected by United Kingdom and international copyright laws.
Trademarks: All trademarks, service marks, logos, and graphics used on our site are the property of Fluentmart or our licensors. You may not use these trademarks in any way that causes confusion or diminishes the reputation of Fluentmart.
Patents: Any patents owned by Fluentmart apply to our services and their associated features, functionality, and solutions.
Order Confirmation: When you place an order, you will receive an email confirmation. This does not mean that the item is immediately shipped or that the transaction is complete. Orders are subject to availability and verification.
Payment: Payment for products must be made through the available payment methods on our platform. You agree to pay all charges associated with your order, including taxes and shipping fees. Payment must be cleared before the item is shipped.
Shipping: The seller is responsible for shipping the product, unless otherwise stated. Shipping times and costs will vary depending on the seller and your location. You will receive tracking information once your item has shipped.
Purchases of physical items from Fluentmart are subject to delivery by the respective vendor or carrier. The risk of loss for these items is transferred to you upon delivery by the vendor or carrier.
Fluentmart is not directly responsible for handling returns and refunds. However, we may assist in resolving issues related to returns. For specific details on returns, please consult the individual vendor's return policy.
Description: Fluentmart encourages vendors to provide product descriptions. If you purchase a product that does not match the description, you should contact the vendor directly to resolve the issue.
Accuracy: Vendors are responsible for providing accurate descriptions, images, and details about their products. While we strive for accuracy, we cannot guarantee that all information displayed is error-free, complete, or updated.
Vendors set the prices for the products and services they offer on Fluentmart. We are not responsible for comparing vendor prices to other retail prices. We recommend that you carefully review the price before making a purchase.
You agree that your use of Fluentmart services is at your own risk. Our services are provided "as is" and "as available," without any warranties, either express or implied. We do not guarantee that the services will meet your requirements, be uninterrupted, secure, or error-free. You are solely responsible for any damage or loss resulting from your use of our services or downloading content from the site.
To the fullest extent permitted by law, Fluentmart, its affiliates, officers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, business interruption, or data loss.
Any disputes arising from these terms or your use of Fluentmart services will be governed by the laws of the United Kingdom. Any legal actions must be brought in the state or federal courts located in the United Kingdom, and you consent to the jurisdiction of those courts.
By using Fluentmart services, you agree that the applicable federal law and the laws of the United Kingdom will govern these Conditions of Use and any related disputes, without regard to conflicts of law principles.
We reserve the right to modify these Conditions of Use at any time. Changes will be posted on this page, and the updated date will be indicated at the bottom of this document. Continued use of the website after any changes constitutes your acceptance of the new terms.
If any provision of these terms is deemed invalid or unenforceable by a court, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the extent necessary to make it enforceable, without affecting the rest of these terms.
Suite 24Unit 5399-405 Oxford Street, LondonW1C 2BUMobile: +442034326136; +2349060215314Email: info@fluentmart.com
This document was last updated on November 1, 2024
When you sign up for a specific newsletter, we (FLUENTMART) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.
You can always have your email address removed from our mailing lists. There are multiple ways to do it:
We may use a third-party email service (MailChimp and/or Mad Mimi) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.
Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.
If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to voghuvwu@fluentmart.com.
If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.
Email addresses distinguish customers from each other. You sign in to the store by entering the email address and the password you provide here.
We (FLUENTMART) also send account-related emails (such as order status notifications, password reset emails, and more) to the provided email address. For that reason we need to store your email address while you remain our customer.
Other profile fields that may or not be present on this page are stored alongside your email address. We may use this information to contact you, if the necessity arises.
Some members of our staff and/or vendors who sell products in our store and use its administration panel may be able to access your data. We value your privacy, so the access to data is provided on a need-to-know basis in order to operate the store. For example, a vendor only receives your data if you ordered something from them, so that the vendor can fulfil that order.