Conditions of Use

These Conditions of Use govern your access to and use of the website and services provided by FLUENTMART LTD ("Fluentmart," "we," "us," or "our"). By using any of our services, including browsing our site or making a purchase, you agree to comply with these conditions. Please read these terms carefully before making any transactions.

1. Acceptance of Terms

By accessing or using any services provided by Fluentmart, including registering an account, submitting inquiries, or using the media library, you agree to be bound by these Conditions of Use and any other applicable terms. If any part of these terms conflicts with the terms of a specific service, the service terms will take precedence.

2. Privacy Notice

Your use of Fluentmart's services is also governed by our Privacy Notice, which outlines how we collect, use, and protect your personal information. Please review it to understand our practices regarding your privacy.

3. Electronic Communications

By using Fluentmart's services, you consent to receive electronic communications from us. These may include emails, newsletters, texts, notifications, and messages posted on our site. You can retain copies of these communications for your records.

4. License and Access

We grant you a limited, non-transferable, non-exclusive license to use the Fluentmart services for personal, non-commercial purposes, provided you comply with these Conditions of Use. You may not copy, sell, resell, or exploit any part of the services without our express written consent. You are also prohibited from using data scraping techniques to capture content from our site, including logos, graphics, and text, without prior authorization.

5. Account Registration

To access certain features or complete a transaction, you may need to register for an account. You are responsible for maintaining the confidentiality of your account and password, and for all activities under your account. You must ensure that the information you provide is accurate and up to date.

If you are under 18, you may use Fluentmart services only with the involvement of a parent or guardian. You must be at least 21 years old to purchase alcoholic products, which are intended only for adults.

Fluentmart reserves the right to modify your account information, cancel orders, refuse service, or suspend or delete your account for any reason, including suspicious activity or violations of these terms.

6. User Responsibilities

Respecting Other Users: You agree not to engage in any conduct that could harm, disrupt, or interfere with the functioning of the marketplace or other users’ experience. This includes fraudulent activities, abuse, or spamming.

Comments and Reviews: Fluentmart may provide opportunities for users to post reviews, comments, photos, and suggestions on our site. By posting content, you affirm that it is accurate and does not violate our terms (e.g., illegal, defamatory, or offensive content). You grant Fluentmart a worldwide, irrevocable, and sublicensable right to use, modify, reproduce, and display this content in any media.

We reserve the right to edit or remove any content that does not comply with these guidelines, but we are under no obligation to regularly review user-submitted content.

6.1 Intellectual Property

Copyright: All content available through Fluentmart, including images, graphics, logos, text, audio clips, software, and data compilations, is owned by FLUENTMART LTD or its licensors and is protected by United Kingdomn and international copyright laws.

Trademarks: All trademarks, service marks, logos, and graphics used on our site are the property of Fluentmart or our licensors. You may not use these trademarks in any way that causes confusion or diminishes the reputation of Fluentmart.

Patents: Any patents owned by Fluentmart apply to our services and their associated features, functionality, and solutions.

7. Purchasing Process

Order Confirmation: When you place an order, you will receive an email confirmation. This does not mean that the item is immediately shipped or that the transaction is complete. Orders are subject to availability and verification.

Payment: Payment for products must be made through the available payment methods on our platform. You agree to pay all charges associated with your order, including taxes and shipping fees. Payment must be cleared before the item is shipped.

Shipping: The seller is responsible for shipping the product, unless otherwise stated. Shipping times and costs will vary depending on the seller and your location. You will receive tracking information once your item has shipped.

Customs & Duties: If applicable, you are responsible for paying any customs duties or taxes associated with importing products from abroad.

8. Risk of Loss

Purchases of physical items from Fluentmart are subject to delivery by the respective vendor or carrier. The risk of loss for these items is transferred to you upon delivery by the vendor or carrier.

9. Returns and Refunds

Fluentmart is not directly responsible for handling returns and refunds. However, we may assist in resolving issues related to returns. For specific details on returns, please consult the individual vendor's return policy.

10. Product Listings

Description: Fluentmart encourages vendors to provide product descriptions. If you purchase a product that does not match the description, you should contact the vendor directly to resolve the issue.

Accuracy: Vendors are responsible for providing accurate descriptions, images, and details about their products. While we strive for accuracy, we cannot guarantee that all information displayed is error-free, complete, or updated.

Availability: Product availability is subject to change. If an item is out of stock or unavailable after purchase, you will be notified, and a full refund will be issued if no alternative is available.

Pricing: Prices listed are in currency as displayed on the storefront. We reserve the right to change prices at any time, but any price changes will not affect orders that have already been confirmed.

11. Pricing

Vendors set the prices for the products and services they offer on Fluentmart. We are not responsible for comparing vendor prices to other retail prices. We recommend that you carefully review the price before making a purchase.

12. Disclaimer of Warranty

You agree that your use of Fluentmart services is at your own risk. Our services are provided "as is" and "as available," without any warranties, either express or implied. We do not guarantee that the services will meet your requirements, be uninterrupted, secure, or error-free. You are solely responsible for any damage or loss resulting from your use of our services or downloading content from the site.

13. Limitation of Liability

To the fullest extent permitted by law, Fluentmart, its affiliates, officers, employees, agents, and suppliers will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, business interruption, or data loss. Our total liability will be limited to the greater of $1 or the amount you paid for services in the one-month period prior to the event that caused the liability.

14. Dispute Resolution

Any disputes arising from these terms or your use of Fluentmart services will be governed by the laws of the United Kingdom. Any legal actions must be brought in the state or federal courts located in the United Kingdom, and you consent to the jurisdiction of those courts.

15. Applicable Law

By using Fluentmart services, you agree that the applicable federal law and the laws of the United Kingdom will govern these Conditions of Use and any related disputes, without regard to conflicts of law principles.

16. Changes to Terms

We reserve the right to modify these Conditions of Use at any time. Changes will be posted on this page, and the updated date will be indicated at the bottom of this document. Continued use of the website after any changes constitutes your acceptance of the new terms.

17. Severability

If any provision of these terms is deemed invalid or unenforceable by a court, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the extent necessary to make it enforceable, without affecting the rest of these terms.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, please contact us through any of the means below:

Suite 24

Unit 5

399-405 Oxford Street,

London

W1C 2BU

Tel: +442034326136; +2349060215314

Email: info@fluentmart.com

This document was last updated on November 1, 2024